Delivery and Returns

Where do we deliver

We deliver to the UK, (Standard Mainland UK Only. Excludes Scottish Isles & Highlands, Northern Ireland, Channel Islands, Isle of Man).

We also deliver to Belgium, Canada, Finland, France, Germany, Ireland, Italy, Norway, Spain, Sweden and the United States

Delivery Cost and Times

Standard UK delivery is £3.95.

Your order will arrive within three to five working days (excluding weekends and bank holidays)

Shipping costs to other countries vary but are shown on checkout.

Local Delivery

We are offering free local delivery to customers for orders above £30

Local is defined as the following postcodes


 SW11 2*, SW11 5*, SW11 1*, SW11 6*, SW12 8*

 

Minimum Order

There is a minimum order amount of £10 for any delivery service. The exception is for click and collect.

Returns and Exchanges

If your order is mailed out to you and you want to return the item, the postage costs have to be paid by you unless otherwise agreed.

For orders made by local delivery, returns or exchanges have to be made at the shop premises at 90 Northcote Road.

You can return your online order for 30 days from the date you receive it, provided the goods are in their original condition. Please make sure that:

• All tags/labels are still attached to the product
• The product is in its original packaging

If the product is faulty or not as described, we will offer either an exchange or a refund after the product has been returned.